I received this email from a coach who has been training clients for a couple of years now and has been having a repetitive problem with some of them.
The problem is - just before the actual training session starts sometimes his clients will text him saying that they can't make it to the session today without any prior notice and what this coach has been doing is he has been offering to do makeup sessions with those clients who miss the session.
Now, there are a couple of things wrong with this approach and if you're a coach in a similar situation and you continue to offer make up sessions to clients ultimately you will end up working far more than what was agreed with your clients at the beginning which will keep you away from your family and from doing what you enjoy doing.
There are TWO things that I want you to keep in mind when you come across a client who keeps cancelling on you at the last minute:
#1 - It's YOUR business not theirs
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